Protecting our customers' identity is top priority at Fidelity Bank as we take the necessary precautions to insure that our online banking environment is safe and secure.
To further enhance your protection online, we are introducing "Fidelity Online Protection" an added layer of security for your online banking piece of mind. This will help ensure that your information is secure, protecting you from fraud and identity theft.
Our "Fidelity Online Protection" will go into effect beginning at 9:00 a.m. on January 16, 2007. You can take the guided tour by clicking here.
These new security features will require a one-time enrollment, which should only take a few minutes. All you have to do is pick an image that is memorable to you, write a brief personal phrase and select three challenge questions. The confidential image, phrase and questions will protect your account and confirm our website's validity.
For additional information, click here.
You are urged to sign up for this important security feature as soon as possible. If you have any questions, please call our Customer Contact Center at 1-800-388-4380.