The end of 2019 marked an exciting time in local banking history as two community banks from
neighboring regions merge. With headquarters in Northeastern Pennsylvania, Fidelity Bank is in
the process of acquiring Merchants Bank in the Lehigh Valley. The merger is expected to be
complete in the second quarter of 2020. Committed to a seamless transition, both banks are
prepared to continue their traditions of exceptional client service. Similar in history and culture,
Fidelity and Merchants Bank are a natural fit.
History of service to the community
Locally owned and operated, Fidelity Bank and Merchants Bank both have a long history of
service to their communities. With headquarters in Bangor, Pennsylvania, Merchants Bank was
founded in 1890. Fidelity Bank was founded in Dunmore, Pennsylvania, nearly 118 years ago.
The banks are of similar size, too. Prior to the merger, Fidelity had 12 branches in Lackawanna
and Luzerne counties, while Merchants Bank had 9 branches in Northampton County. When the
acquisition is complete, all Merchants Banks will take on the Fidelity Bank name.
Strength in core values
Fidelity and Merchants have earned reputations for providing exceptional customer service to
their clients, focusing on relationship-building, and not simply on processing transactions. Both
Banks foster a culture that embraces service to the community beyond the Bank doors.
Fidelity’s Core Values are a prime example. Fidelity Bankers: act with integrity, build strong
relationships, demonstrate passion for what we do and who we are, seek to constantly innovate,
and stay fully committed to each other, and to all our stakeholders.
Merchants Bankers embrace a similar set of beliefs, conducting themselves with integrity and
respect, and focusing on customer service in a culture encouraging teamwork, innovation and
Throughout the transition, the focus of both banks has always been, and will continue to be, the
communities they serve. The lines of communication will remain open as the merger
progresses. In the meantime, clients will find more information by clicking here.
Fidelity Bank has built a strong history as trusted advisors to customers served, and is proud to
be an active member of the community of Northeastern Pennsylvania. With 12 branches located
throughout Lackawanna and Luzerne Counties, Fidelity Bank offers full-service Trust &
Investment Departments, a mortgage center, and an array of personal and business banking
products and services. The Bank provides 24 hour, 7 day a week service to customers through
a variety of digital banking tools, branch offices, online at www.bankatfidelity.com, and through
the Customer Care Center at 1-800-388-4380.
Daniel J. Santaniello, President, and CEO, of Fidelity Bank, publishes Financially Fit with
Fidelity, your guide to financial well-being, every Thursday. If you’re interested in a financial
topic we haven’t yet covered or want to subscribe to our emails, please feel free to drop us a
line at blog at fddbank dot com. We would love to hear from you.