Fidelity Bank

Customer Care Center Banker

Posted on 09/19/2019

Department: Retail Services
Location: 338 North Washington Avenue, Scranton, PA

Come start your career with a growing, relationship-driven community bank seeking a highly talented Customer Care Center Banker.  These Bankers provide the same excellent experiences as our traditional branch bankers (except we haven’t figured out how to give out cash).   Fidelity Bank strives to be the “Best Bank” for clients, and to do that, Bankers must provide a superior customer experience both over the phone and in a virtual environment.  A Customer Care Center Banker answers incoming calls, chats, and emails while providing clients with the best financial solution through a virtual/digital environment.  The Bank provides all the training and mentorship you need to support your success as a Fidelity Banker.  Our most successful bankers truly care about people, are technically adept, and like to stay busy!  If you are looking for a career with plenty of growth potential, and have the desire to truly make a difference in the lives of clients, we want to talk with you.

Recognized as one of the “Best In State Banks” by Forbes Magazine for the second time, the American Bankers’ Association has also ranked Fidelity Bank one of the “Top 200 Community Banks in the U.S.” for 5 years in a row, and the Bank has been awarded “Best Bank” by the readers of the Scranton Time 6 years in a row. Fidelity offers a positive and supportive environment, focusing on work/life balance, encouraging volunteerism, and investing in education and training. To be considered for this exciting opportunity with a growing community-focused bank, forward your resume workatfidelity at fddbank dot com

Part-time and Full-time hours are available for this Customer Care Center Banker.