Posted on 03/19/2019
Department: Contact Center
Location: Scranton, Pa
Fidelity Bank is currently looking for a full-time Customer Care Center Specialists to work in our full-service Customer Care Center. As a Customer Care Specialist, it will be your responsibility to deliver a great customer experience. You will be the first contact for many of our customers, handling problem resolution, phone sales, digital sales, and general information. You will be asked to communicate via live phone conversation, internet chat, or other electronic means. Our clients rely on the expertise of our bankers to handle all of their financial needs, from consultative advice to account opening.
If you are interested in becoming part of a growing banking team, we want to talk with you. Fidelity Bank has been voted the Best Bank by readers of the Scranton Times as well as Best Bank in PA by Forbes Magazine.
Position hours are 11:30 a.m. to 8 p.m. with rotating Saturday and Sunday hours.
Job Type: Full-time
Send a cover letter and resume to:
Att: Human Resources
338 North Washington Avenue
Scranton, PA 18503
You can also email your cover letter and resume to workatfidelity at fddbank dot com or fax to (570) 348-4365.
Equal Opportunity Employer of Women, Minorities, Protected Veterans and Individuals with Disabilities.
Qualified applicants are considered without regard to race, color, creed, religion, sex, national origin, age, marital status, or the presence of a protected disability. In order to help us comply with Federal/State equal employment opportunity and affirmative action record keeping and reporting requirements, we would like you to answer the questions listed below. Please note the completion of these fields is strictly voluntary. This Information Form will be kept in a confidential file, separate from the Employment Application.