Embracing the latest technology can be helpful on so many levels. From gaining increased flexibility in the workplace, to making everyday tasks easier and more efficient, there are countless ways to improve quality of life with digital services. This includes online banking. Here are a few ways to conduct personal and business banking transactions online, without ever leaving home. Using smartphones, tablets, or laptops, the Bank is just a click away.
Where to start
Many banks, including Fidelity, provide online banking services to their customers free of charge. Enrolling in online banking is the first step in taking advantage of the Bank’s digital services, and it’s easy to do. Be sure to have account information handy for all checking, savings, and business accounts. Click here and complete the online form. Once online accounts are established, get ready to go mobile. Download Fidelity’s app for apple or android devices.
Unlock a world of banking options
With online access, doors open to a whole world of secure financial transactions. (Don’t worry, those doors are only open to authorized users. There are substantial security measures in place to protect personal information). Online banking gives users the ability to:
To safeguard accounts, customers view their accounts by nicknames, not by account numbers. This ensures that detailed personal information is never transmitted through Fidelity’s system. In addition, users must provide their username and password every time they log in to their accounts, and there are several layers of security, including pre-established questions, to make sure customers are banking safely when they’re online.
Transfer funds from one Fidelity account to another. It’s quick and easy to move money from one Fidelity account to another. Simply log in, select the account where funds will be transferred from, click “transfer,” choose the account, preview the transaction and select “complete.” In just a few clicks, funds are transferred.
Web Bill Pay through Fidelity Bank is a great tool for people to streamline the way they handle finances. The service is free when customers enroll in online banking and use it to pay two bills per month online. Web bill pay allows customers to make one-time or recurring payments on pre-scheduled dates, any time. It’s a great way to reduce the stress of tracking when payments are due because everything is automated. Be sure to have monthly statements handy when enrolling so it’s easy to input all the information.
Digital wallets are electronic payment systems that allow customers to make purchases using their smartphones, eliminating the need to pay with cash or debit or credit cards. There are multiple advantages to using a digital wallet:
Fidelity Bank customers enrolled in online banking may use Apple Pay, Android Pay, and Samsung Pay. It’s important to set up the digital wallet properly. Click here to learn more, and don’t hesitate to call the Customer Care Center at 570.342.8281 or 1-800-388-4380 with questions throughout the process.
To stay apprised of any changes to their accounts, customers can choose the types of alerts they would like to receive, and how they would like to receive them (text and/or email). Some options include:
To customize alerts, log into online banking, and click “manage alerts.” All the options will appear, and they can be modified any time.
This feature eliminates the need to go into the bank, or its drive-through window, to deposit checks. Using the Fidelity app, customers can simply take a photo of their check (be sure the check is signed) and funds are deposited into the desired account. It’s that simple.
These are some of the most popular features of online banking. For even more digital banking services, click here.
To learn more about online banking services at Fidelity Bank, view instructional videos for personal and business customers. Fidelity’s Customer Care Center professionals are also available to answer questions about mobile banking. Call 570.342.8281 or 1-800-388-4380, Monday through Friday, from 8 a.m. to 8 p.m., Saturday, from 8 a.m. to 2 p.m., and Sunday, from 9 a.m. to 2 p.m.
Fidelity Bank has built a strong history as trusted advisors to customers served, and is proud to be an active member of the community of Northeastern Pennsylvania. With 12 branches located throughout Lackawanna and Luzerne Counties, Fidelity Bank offers full-service Trust & Investment Departments, a mortgage center, and an array of personal and business banking products and services. The Bank provides 24 hour, 7 day a week service to customers through a variety of digital banking tools, branch offices, online at www.bankatfidelity.com, and through the Customer Care Center at 1-800-388-4380.
Daniel J. Santaniello, President, and CEO, of Fidelity Bank, publishes Financially Fit with Fidelity, your guide to financial well-being, every Thursday. If you’re interested in a financial topic we haven’t yet covered or want to subscribe to our emails, please feel free to drop us a line at blog at fddbank dot com. We would love to hear from you.