At Fidelity Bank, we understand that our clients may be financially impacted by COVID-19 due to the Governor's shut down of non-life sustaining businesses. If this is the case for you, your family, or your business, we're here to help. The following programs are available to you, and can be put into place by contacting a Fidelity Banker today. They are ready to assist you.
Deposit accounts for Individuals and Businesses: Clients may request refunds of overdraft fees, non-sufficient funds, and monthly maintenance fees.
Mortgage Assistance: Clients can request to defer payments. Balances will be added as payments to the end of the loan.
Home Equity Loan and Home Equity Line of Credit Assistance: Clients can request deferred payments or make interest-only payments, with payments added to the end of the loan.
Indirect Dealer Loan Assistance: Clients can request deferred payments or interest only payments, with payments added to the end of the loan.
Other Non-Real Estate and Unsecured Consumer Loan Assistance: Clients may request interest only payments for deferred payment. Payments will be added to the end of the loan.
Commercial and Business Loan Assistance: Clients can request interest-only payments or deferred payments. Late payment fees will be waived. Payments will be added to the end of the loan.
If you think you are a candidate for our Client Assistance Program, due to the impact COVID-19 has had on you, your family, or your business, fill out the form below and a Fidelity Banker will call to follow up shortly.
Phone:
1-800-388-4380
Email:
fidelity at fddbank dot com
Please note: If you've been given a code by a Customer Service Representative, that code is valid for 24 hours.
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