Posted on May 1, 2023

Come start your career with a growing, relationship-driven community bank seeking a highly talented Client Care Center Banker. These Bankers provide the same excellent experiences as our traditional branch bankers (except we haven’t figured out how to give out cash). Fidelity Bank strives to be the “Best Bank” for clients, and to do that, Bankers must provide a superior client experience both over the phone and in a virtual environment. A Client Care Center Banker answers incoming calls, chats, and emails while providing clients with the best financial solution through a virtual/digital environment. The Bank provides all the training and mentorship you need to support your success as a Fidelity Banker. Our most successful bankers truly care about people, are technically adept, and like to stay busy! If you are looking for a career with plenty of growth potential, and have the desire to truly make a difference in the lives of clients, we want to talk with you.

Fidelity Bank is recognized as one of the “Top 200 Community Banks” in the country by American Banker. It has been selected “Best Bank” by readers of the Times Tribune newspaper eight times, as well as by readers of the Morning Call newspaper. Fidelity has been the #1 mortgage lender in the Scranton/Wilkes MSA for the last twelve years, and has been ranked a “Superior” by independent industry watchdog, Bauer Financial for the 6th consecutive year. Fidelity offers a positive and supportive environment, focusing on work/life balance, encouraging volunteerism, and investing in education and training. To be considered for this exciting opportunity with a growing community-focused bank, forward your resume to

Full-time and Part-time hours are available for this Client Care Center Banker.

How to Apply

Apply Online

You can also email your cover letter and resume to, fax to (570) 348-4365, or apply by mail:

Fidelity Bank
Att: Human Resources
338 North Washington Avenue
Scranton, PA 18503