Anytime Mobile Banking is a service offered by Fidelity Bank which allows you to access your account information 24 hours a day, 7 days a week, from any cellular phone.
Hundreds of models are supported including these major brands: iPhone, BlackBerry, HTC, LG, Motorola, Nokia, Pantech, Samsung, Sanyo, and Sony Ericsson. Phones on a num ber of different operating systems are supported including, but not limited, to Android, BlackBerry, iOS, Symbian, Windows Mobile, Linux, Palm webOS, and Maemo.
Anytime Mobile Banking works with most prepaid plans, but we cannot guarantee that your carrier supp orts standard U.S. short codes. T-Mobile prepaid does not support short codes.
Any Fidelity Bank customer who is signed up for Online Banking and has a cellular phone with at minimum, texting capabilities, can enroll in Anytime Mobile Banking.
No, Anytime Mobile Banking is a totally free service! However, regular text and data package charges may apply so check with your cell phone provider if you have any questions.
Yes. Anytime Mobile Banking employs industry best practices with regards to security. It has been assessed against industry security criteria by a number of independent system security experts. Customers are authenticated by username and password and no files are stored on your phone. Additionally, encryption is used for all transactions so that your sensitive information is protected.
If your mobile device is lost or stolen, no one can access your account without knowing your password and, in some cases, your unique user name. To prevent unauthorized access to your account, you can deactivate your phone in Anytime Mobile Banking. To deactivate your mobile device, call our Customer Care Center at 1-800-388-4380.
One of the greatest benefits of Anytime Mobile Banking from Fidelity Bank is that it provides up-to-the minute account information. When you view your account balances, you see the current available balance and when you view transaction history, you see the most recently posted transactions. Pending transactions do not display.
Absolutely! You can enroll several mobile devices for Anytime Mobile Banking. To add a new phone, simply log into your Fidelity Online Banking account and click "Manage Devices" or call our Customer Care Center at 1-800-388-4380 and our Customer Service Representatives would be happy to assist you.
Text messaging through Anytime Mobile Banking is a simple way to check your account balances, review recent account activity and find ATM and branch locations in seconds. Simple text a command and we’ll text you a response with the requested information. For example, if you text “B” or “BAL” to 99588, we’ll text you your account balance.
The shortcodes you can use to receive account information through text messaging are:
You can use mobile web browsing with Anytime Mobile Banking to review recent account activity, transfer funds between accounts, pay bills and cancel pending payments and find ATM and branch locations easily.
You can use the downloadable app with Anytime Mobile Banking to review recent account activity, transfer funds between accounts, pay bills, change and cancel pending payments and find ATM and branch locations easily.
On your device, open Google Play or the App Store and search for TouchBanking , or click either of the download images below.
If you are already an online b anking customer simply download the touch banking app from your app store (itunes or google play).
Remember you must already be enrolled in Online Banking.