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Home / Blog / Protecting Yourself from Scams: A Guide for Seniors and Their Families
July 25, 2025
Fraud today doesn’t look like it used to. Instead of lurking in alleys, scammers use phone calls, text messages, and email to target victims—especially older adults. These criminals often rely on trust, urgency, and confusion to get what they want. But with the right information, anyone can learn how to identify and avoid these scams.
Scammers often impersonate bank representatives, calling or texting from a number that looks official. They may claim there’s an issue with your account and ask for personal details like your account number, PIN, or online banking password.Banks will never request this information through unsolicited calls, texts, or emails.
Someone calls pretending to be a grandchild in trouble—often overseas or in jail—and urgently needs money. They’ll ask you not to tell anyone.Always verify by calling your grandchild or a trusted family member directly.
You’re told you’ve won money or a prize but must pay a “processing fee” to collect it.Legitimate contests will never require payment in advance.
A popup may claim your device is infected. The number connects you to someone who asks for remote access and payment.Never allow remote access unless you initiated contact with a verified support service.
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To view additional videos and articles covering a wide range of financial topics including personal finance, identity theft prevention, cybersecurity, business advice and more, visit our Financial Education page.
