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Home / Spend / Web Bill Pay Frequently Asked Questions
It’s a next-generation, mobile-first bill payment platform designed to offer a faster, easier, and more intuitive experience across desktop, tablet, and mobile devices.
You can: • Add, view, and edit billers • Make single or multiple payments (multi-payment available on desktop/tablet) • Activate, view, pay, and manage eBills • Set up Autopay for eBills and recurring payments • Add email and manual payment reminders • View and manage payment activity • View biller categories • Create and manage biller groups • Download activity data in CSV format from multiple accounts
No. Your billers, payment history, scheduled payments, and Autopay settings will carry over automatically.
Yes. You’ll be greeted with welcome screens to guide you through the new experience.
The following features have been retired: • Option to apply biller updates to pending payments (now automatic) • Custom biller categories and category filtering • “File a Bill Reason” option when marking bills as paid • Ability to turn off logos and icons for billers
The new Web Bill Pay reduces friction, guides you through tasks, and helps you stay on top of bills with a smarter, more personalized experience—whether you’re on your phone or desktop.
