Meet Our Authors


The Fidelity Bank content team is made up of experienced writers with backgrounds in banking, finance, and small business strategy. Their goal? To bring you timely, accurate, and useful content that helps you make smarter financial decisions—whether you’re running a business, managing your personal finances, or planning for the future.

Our authors combine real-world experience with research and interviews to deliver practical advice and insights. From payment processing tips to small business growth strategies, their articles are designed to keep you informed and ready to take your next step with confidence.

This page highlights the people behind the content—those who make our Learning Center a trusted resource for business owners, entrepreneurs, and anyone looking to stay ahead in today’s financial environment.

Randy Snedeker

AVP, Merchant Services Relationship Manager • Business Services

Jill Valentini

Vice President, Director of Retail Lending

Amr Ismail

VP, Merchant Services Relationship Manager • Business Services

Michelle Carr

Senior Vice President and Retail Banking Director